Comcast offers - Saveology Broadband offers, Saveology I signed up for Comcast bundle with a promotion of $300. Triple Play voucher for gas or groceries including $100 digital cable, $100 high speed internet Service and $100 digital voice). 9 months later Marietta, Georgia

1/23/09: Signed up for Comcast with the rebate promotion

1/28/09/2009: Comcast service started.

2/01/09: Got my first Comcast bill and send it in with my rebate form to:

Comcast Promotions, PO Box 101086, Fort Lauderdale, FL 33310 per instruction

wait up to 6 weeks for your $300 voucher to arrive

03/30/09: Called 1-877-822-2418 to track my rebate.  Operator 5184 said it has not been enter into system yet.  Call back in a couple weeks to check.

4/13/09: Called to follow up operator 5187 said it was going to be 16 weeks from the time it was entered.  I should receive the rebate by July 20.   

7/22/09: No rebate as of this date.  Called to follow up Operator 5200 said there was no information on file about my claim.  Resubmit and fax it directly to her at 954-733-1124.  She would walk it through to a supervisor to expedite it.. Resubmit # 07220952001.

8/12/09 Spoke to operator that informed me it was out of her hands to check on it.  I will get it when they decide to release it from another office.  I asked to speak to a supervisor Fernando.  He basically told me they did me a favor by letting me fax the resubmit claim in when they lost it because they usually make to resubmit by snail mail.  He could not give me a date to expect the rebate.  It could be 16 more weeks or not????

09/01/09 Called and spoke to Nicole #5186 she said that the card was sent out on July 22.  She will have to re-request a voucher from the 3^rd party fulfillment center.  They have no control over them and are not able to contact them about the timeline for the vouchers.

This may take 3-4 weeks.

I have patiently waited for 9 months (for a 6 week rebate) for Saveology's rebate. Saveology's has false advertising practices and are not honoring their rebate promise. Please help me in securing this rebate from Saveology.

Barbara