- Report: #1081820
Report - Rebuttal - Arbitrate
Complaint Review: Comcast
Comcast Double charged / deducted Missouri
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I authorized a payment in the amount of $257.47 on 8/28. That payment was posted on 8/29. That same payment posted again on 8/31. This left me with about $4.00 to buy gas and groceries for the week. I called Comcast immediately after it happened. They recognized it as their error and told me it would be refunded within 48 hours. I called my bank. There has been no indication of a refund as of 9/4. Today, 9/5, still no refund! Definitely the LAST payment I will make to Comcast using my debit card. You would think that with double billing / charging errors posted by consumers, to the internet, going back as far as 2007, they would have a quick way of dealing with these issues. I have only been a Comcast subscriber for a couple of month and I am already in the market for an alternative.
This report was posted on Ripoff Report on 09/05/2013 04:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Comcast/Independence-Missouri-64058/Comcast-Double-charged-deducted-Missouri-1081820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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