- Report: #333521
Report - Rebuttal - Arbitrate
Complaint Review: Comcast
Comcastcomcast.com Oldbridge, New Jersey U.S.A.
Comcast I am writing this report to express my dissapointment with Comcast Cable company in Oldbridge Nj Oldbridge New Jersey
*General Comment: Comcast, Cablevision, or RCN ? Which is it ?
*Consumer Suggestion: You don't have to have cable jsut because free tv is going digital.
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Here comes the problem . My one year plan is up and now i received my first bill for 170.00 dollars. That is 70.00 more of the same plan that i was paying for the year before.
I called customer service and i was told that i have to pay for some kind of bogus charge because my promotion ended and i have to pay a new plan fee of 35.00 why? I still have my original equipment nothing changed in my plan or service.
Then my monthly charges would be 135.00, for the same basic tv, internet and phone, that i was paying 99.00 for a year.
The customer service rep apologized like 100 times but said basically in plain English that .there is nothing he could do, and that thats the price. Pay up or no service. I do not have Many choices were i live. Either take it (up The#@!)or be with out tv.
And since now (all tv stations)they are going digital we need to have a cable company it really sucks.
All i could do is talk about it.
Astoria, New York
This report was posted on Ripoff Report on 05/19/2008 03:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Comcast/Oldbridge-New-Jersey-08857/Comcast-I-am-writing-this-report-to-express-my-dissapointment-with-Comcast-Cable-company-i-333521. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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