- Report: #737884
Report - Rebuttal - Arbitrate
Complaint Review: Comcast
Comcast32-58 N 17th Street Philadelphia, Pennsylvania United States of America
Comcast business service bundle RIPOFF, bait & switch, trap Philadelphia, Pennsylvania
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I called and complained, worked my way up to the President's Office, but they refused to do anything. I asked to be let out of the contract because they clearly waited until the 30-day trial period had expired before removing the channels. They said no. Now, they're saying we're trapped for 3 years!!! Or , I can pay $60 more each month to get the service I thought I was already getting. I would have NEVER signed up for this deal if I hadn't been tricked by Comcast.
What's worse is that I signed up for 2 business accounts, with 2 different reps at about the same time and EXACTLY THE SAME THING HAPPENED IN BOTH CASES!!!!
This is clearly a tactic Comcast uses. They then troll the complaint sites and have their employees say things like "you can't get services you never paid for." Well, I want and deserve those services back. Comcast maliciously and with forethought pulled a bait and switch on us -- in 2 unrelated business accounts. So, they should be forced to make good on the "bait" part of their deception. I don't even want out of my contract now, I want all of my services. As it is, my phone numbers are being held hostage -- no small matter for businesses.
LESSON: Don't do a business bundle with Comcast -- EVER!!
This report was posted on Ripoff Report on 06/07/2011 11:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Comcast/Philadelphia-Pennsylvania-19103/Comcast-business-service-bundle-RIPOFF-bait-switch-trap-Philadelphia-Pennsylvania-737884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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