- Report: #410800
Report - Rebuttal - Arbitrate
Complaint Review: Comcast
Comcastcomcast.net Philadelphia, Pennsylvania U.S.A.
Comcast Wrongly Placed a Bad Mark on my Credit Report Philadelphia Pennsylvania
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I opened the new account, closed the old, and dropped off the box.
In 2006, I decided to refinance my home. My credit score came in low so I ordered a report. Sure enough, Comcast is on it. I call Comcast and spend at least 4 hours dealing with them. No one knew which department handled it. Finally someone said that they would fix it for me. They placed the mark on it because they said I didn't return the box. The rep said I just needed to bring the receipt in showing that I returned the box. I said fine, but I wanted a apology letter and a letter stating that is was wrongly put on my credit and also for them to fix the mark.
I get to Comcast and after waiting in a seriously long line, I was met by a attitude ridden employee. She makes a copy of the receipt and says they will send me the info later. I try and talk to a supervisor to no avail. Now, 2009 rolls around and I get a credit report and there is comcast again. They never fixed the report nor did I ever receive the letters requested.
Harrison Twp, Michigan
This report was posted on Ripoff Report on 01/11/2009 04:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Comcast/Philadelphia-Pennsylvania/Comcast-Wrongly-Placed-a-Bad-Mark-on-my-Credit-Report-Philadelphia-Pennsylvania-410800. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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