• Report: #1142540

Complaint Review: Comcast

  • Submitted: Tue, April 29, 2014
  • Updated: Tue, April 29, 2014

  • Reported By: vincent — Acushnet Massachusetts
Internet USA

Comcast Bad billing practices, bad customer support, harassing phone calls Atlanta Georgia

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Comcast has the worst customer service, and horrible billing practices.  I returned a bunch of Comcast equipment, but continued to receive bills for services and equipment rental that I discontinued.  When I complained, they threatened to shut off the remaining services I did get.

Comcast also has a rotten practice of billing in advance (you pay for services you haven't yet received).

Worst of all, it took me MONTHS to get them to disconnect TV service I never wanted.  After I returned the equipment and told them NO MORE TV, they started with harassing phonecalls to try to get me to sign up for the services that I had just told them to discontinue.

Thoroughly disgusted.  I have a bad feeling that Verizon won't be any better - I hope I'm wrong about that.

This report was posted on Ripoff Report on 04/29/2014 03:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Comcast/internet/Comcast-Bad-billing-practices-bad-customer-support-harassing-phone-calls-Atlanta-Georgi-1142540. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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