ED Magedson – Founder
Comcast Bad billing practices, bad customer support, harassing phone calls Atlanta Georgia
Comcast has the worst customer service, and horrible billing practices. I returned a bunch of Comcast equipment, but continued to receive bills for services and equipment rental that I discontinued. When I complained, they threatened to shut off the remaining services I did get.
Comcast also has a rotten practice of billing in advance (you pay for services you haven't yet received).
Worst of all, it took me MONTHS to get them to disconnect TV service I never wanted. After I returned the equipment and told them NO MORE TV, they started with harassing phonecalls to try to get me to sign up for the services that I had just told them to discontinue.
Thoroughly disgusted. I have a bad feeling that Verizon won't be any better - I hope I'm wrong about that.
This report was posted on Ripoff Report on 04/29/2014 03:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Comcast/internet/Comcast-Bad-billing-practices-bad-customer-support-harassing-phone-calls-Atlanta-Georgi-1142540. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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