- Report: #917959
Report - Rebuttal - Arbitrate
Complaint Review: Comcast
Comcast Comcast is not customer support , Internet
I recently signed up for home security through them and no have to move. They do not offer services where I am going to move, so I discussed with family to see if they could assume the alarm, my family was ok, with it, however, every time I call to find out cost and process for transferring, I get told to call someone else. I told them of this about the 4th call. Then I get told by their representative, that they are getting the same response I am so they will call me back in about 30 minutes, after about 24 hours, I called again speaking to another individual, they stated that they would call me back in about an hour. She also stated that somehow I am now in a contract that started back in May 2011, I explained that we never signed a contract and I wasn't in a contract in April 2012, so how am I in one now that started almost a year before that. It has now been over 5 hours and no call yet.
This report was posted on Ripoff Report on 07/26/2012 01:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Comcast/internet/Comcast-Comcast-is-not-customer-support-Internet-917959. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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