- Report: #962661
Report - Rebuttal - Arbitrate
Complaint Review: Comcast
ComcastInternet United States of America
Comcast Saveology Saveology does the bait and switch sales job and Comcast has to live with the results. Internet
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He took a $10 "admin fee" and said he would transfer me to Comcast service department to schedule the installation. Everything was great. I was feeling like this was much better than DirectTV.
After the transfer, the Comcast agent or technician told me the real truth. He said it was only $39.95 for the first 6 months. Then it goes up to $59.95 per month and after 1 year it goes up again to $79.95/month. This was $120 more in the first year alone and $240 more the following year. Kind of important to me this. Unreal. So I got upset and that is when he told me it was not Comcast who sold me the deal but a company called Saveology. He acted like he gets complaints about them all the time. He just gave me their customer service email address and phone number.
I called Saveology to ask for my $10 back. We'll see if i actually get it. Something about that company tells me I will never see it again. The partnership between Comcast and Saveology is just a bait and switch partnership.
I'm going to go back to DirectTV. They require a contract but at least they always told me the truth.
This report was posted on Ripoff Report on 10/31/2012 10:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Comcast/internet/Comcast-Saveology-Saveology-does-the-bait-and-switch-sales-job-and-Comcast-has-to-live-wit-962661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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