- Report: #1140891
Report - Rebuttal - Arbitrate
Complaint Review: Comcast
Comcast Xfinity bait, switch, excess fees, price fixing Atlanta, Georgia Nationwide
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Pastor_LeClara (Atlanta) Just sent this complaint to Comcast. Every month I must go through this same ritual. Comcast is a ripoff. The company doesn't care about it's customers.... Why does your company insist on over charging me? The bill for this month is $158.xx. I agreed to pay it on Friday 04/25/2014 when I spoke to one of your agents earlier. She quoted the current balance in the same amount of $158.,,. The next bill isn't due until May 14, 2014. The previous bill for the amount of $215.xx was renegotiated because there was an increase of about $50.00 even though the contract had already been re-negotiated a few months earlier. I agreed to pay that bill for an amount of $178.xx, which was paid at Krogers on Cascade Rd. for the amount of $179.00 on 03/22/2014, Western Union Receipt # 0814735110. That meant I had a $0 balance. The initial bill for this month was $158.xx but suddenly it's $322.xx. Sorry Comcast the math doesn't add up. Maybe you should focus more on your customers instead of acquisition of Time-Warner and streaming of Netflix products. I'm appalled by the way you conduct business. I'm spreading the word and warning potential customers to.... Stay The Hell Out of Comcast Territory!!!
This report was posted on Ripoff Report on 04/22/2014 04:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Comcast/nationwide/Comcast-Xfinity-bait-switch-excess-fees-price-fixing-Atlanta-Georgia-Nationwide-1140891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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