In April of 2007, I was commissioned to created a Web site for the Comfort Inn in Ashtabula County, and thought it was on the up and up. However, after more than a year of hand-wringing, I found myself on the wrong end of a losing battle.
Since March, I have be uncompensated for the hosting costs incurred on the Web site I created. Moreover, the domain names I procured for for them, comfortinnashtabula.com and ashtabulaevents.com, were renewed under my credit card and, again, uncompensated by this hotel.
After sending invoices three times, I was told that the matter would be referred to the Accounts Payable departments. And after a conversation with an individual to that ilk on June 3, 2008, I felt that my matter was resolved.
However, a month and a half past, and still nothing.
On July 16, 2006, I sent the following letter:
To Whom It May Concern:
This letter is to inform you that the Web site located at www.comfortinnashtabula.com and www.ashtabulaevents.com has been suspended and the domain names taken under new ownership, due to lack of payment.
Attached please find hard copies of three (3) e-mail messages sent to my previous contact, Eric Angra, regarding this matter. I had been assured that this would be forward to the proper contact, which I thought was reiterated in my phone conversation on June 3, 2008.
I, unfortunately, had been mistaken.
Per the attached invoice, you have thirty (30) days to remit the payment that has previously been requested. Otherwise, I will permanently remove the pages I have created and offer the aforementioned domain names to the highest bidder.
The reaction I received to this was less than helpful. The person I spoke to a Varsh (sp?) Angra stated that they had not only never received such a letter, but to cancel the account, and abruptly hing up the phone.
So, I suppose this is how this Mr. Angra conducts business.
If that is the case, then, my advice to those visiting the Ashtabula County area, please, do NOT stay at this particular Comfort Inn!