- Report: #1001669
Report - Rebuttal - Arbitrate
Complaint Review: Commercial Capital Training Group | Ripoff Report Verified Safe
Commercial Capital Training Group | Ripoff Report Verified Safe90 State St Suite 700 Albany, New York United States of America
Commercial Capital Training Group REVIEW: Commercial Capital Training Group Commitment to customer satisfaction. Comprehensive program offers intensive 7 day training to organizations and entrepreneurs. Graduates have ability to finance businesses, commercial real estate transactions from $5,000 to over $500 Million dollars with all different credit types. Graduates can finance transactions that the banks decline today, often offer better rates and terms to A credit clients who banks approve today. Graduates meet over 40 lenders either in person or via conference call that they will be approved to do business with after training. CCTG backed by decades of expertise, credibility, and experience in the commercial finance industry with the CEO having founded two other finance companies financing over $100 Million dollars a year. Ripoff Report Verified
Commercial Capital Training Group joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us in writing to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). Making things right can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
Ripoff Report Verified .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
By Ripoff Report
Commercial Capital Training Group approached Ripoff Report with the intent of wanting to resolve any legitimate complaint and to expose any false reports concerning any customer issues posted on Ripoff Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Commercial Capital Training Group did just that.
Commercial Capital Training Group has gone through great lengths to make sure they try and resolve any and all customer issues. Commercial Capital Training Group has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they werent taken care off. Commercial Capital Training Group stated Our number one priority after training is our never ending commitment to customer satisfaction and support. With the best support in the industry, we have finance professionals that provide dedicated lifetime one on one support 7 days a week to our graduates after training. Whether it is helping our graduates with structuring a transaction and advising the right lender for the deal or getting on the phone with our graduate and their clients, our support is there for our graduates in any capacity they need.
Commercial Capital Training Group CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
Commercial Capital Training Group offers the worlds most comprehensive commercial finance training program with our 7 day training. Our company has the unmatched expertise and experience in this business because we practice what we preach. Within our family of companies, we have two national commercial finance companies that finance businesses and commercial real estate transactions for decades. That experience as a direct lender translates into creating successful graduates of our program that can offer any type of commercial financing for any business or commercial real estate finance need. With our innovative marketing curriculum, we will show you how easy it is to get clients for the life of your business.
WHY COMMERCIAL CAPTAL TRAINING GROUP IS BETTER THAN THEIR COMPEDITORS
We continue to be a leader in our field compared to our competitors. Training curriculum: First, we have the most comprehensive trainingperiod. Our course is 7 days compared to 4 or 3 days of training. How can any other training company say they offer the same program as us but do it in less amount of time.
Experience and Expertise: We have the most experience and expertise in ALL areas of finance that we teach. This is because we are a lender ourselves through our family of companies lending over $100 million dollars a year to businesses and commercial real estate properties. No other company can claim that they actually do as much business as we do. Other companies just solely train people of a living and dont actually do any transactions at all.
Lenders and Products: No other company trains you more loan products and gives you access to more lenders that offer different programs then we do. With us you get over 40 innovative banks and lenders to do business with. Other training companies dont even train or give you commercial real estate lenders because they dont have experience in that field of lending themselves. Our programs give our graduates access to lending sources who can do very large transactions unlike our competition.
Our Support: We have the most complete support systems around. Each graduate has a dedicated one on one support person who is available 7 days a week to answers question via phone or email.
The way we do business: We dont sell the hype and mislead people about this industry. We dont convince people that you dont need to work hard and can make millions of dollars and live the good life. There are no high pressure sales tactics with us. Instead, we educates you about the facts regarding the industry and let you make an informed decision.
Commercial Capital Training Group / Statements from the owner.
My name is Kris Roglieri and Im the founder and CEO of Commercial Capital Training Group. As a company we pride ourselves on our support and commitment to our graduates. The post training experience is just as important as our actually 7 day training and that is why we put in writing our promise and guarantee that are graduates can expect from our company. We are committed to educate, answer questions and inform our potential customers about our industry and our company with complete transparency throughout the due diligence process. We have worked hard in our industry to build and maintain the integrity that we have today by being nothing but ethical in our day to day business practices.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .
As stated above, Commercial Capital Training Group is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.
After speaking with the management at Commercial Capital Training Group and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Commercial Capital Training Group a positive Rating. Commercial Capital Training Group made efforts to ensure that all customers were satisfied and key executives from Commercial Capital Training Group assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.
Kris Roglieri, the founder of Commercial Capital Training Group, stated We carefully consider all customer complaints as constructive criticism and use them as tools to improve our customer service upon. Our customers are the face of our business and their satisfaction is of the utmost importance. We value our customers above all else, and look forward to continually improving so that their experiences with Commercial Capital Training Group remain strong, consistent and positive.
STATED IMPROVEMENTS FROM Commercial Capital Training Group.
Theyre new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Commercial Capital Training Group willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
WHAT TO LOOK OUT FOR IN THIS INDUSTRY
There are a lot of companies that claim to do what we do and even mislead customers about what they offer and what their competitors offer compared to them. Ever since our inception, our competition has tried to change what they offer. Everything from trying to copy our website, to changing the number of days in their training, to even changing their name throughout the years.
We recommend before you commit to any training company, that you do your due diligence on if they have experience, expertise and credibility in the industry they teach and claim they are experts in .
Also watch out for companies that make big income claims and sell you on how rich you can get. It is against the law and is unethical. Be careful if the company you are checking out hesitates to give you references when asked. None of our competitors have the experience in ALL areas of finance that we teach as our company does and that is because it is based on over 20 years of direct lending experience. Ask any training company your talking with to validate their claims of being experts. We have a plethora of things our company can send to you to prove why organizations and the media use our founders knowledge in the commercial finance space.
*Any consumer not receiving satisfaction from a member of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com
This kind of dedication to customer service means that Commercial Capital Training Group will do whatever it takes to make sure their customers are properly taken care off.
In the future, if anyone has any complaints or concerns with Commercial Capital Training Group, you are invited to contact them directly via email: email@example.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the companys response and to insure customer satisfaction). You can call Commercial Capital Training Group directly at 518-694-3047, and ask for Kris Roglieri, Fouder and CEO of the company.
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Commercial Capital Training Group or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Reports Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com
..Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel safe confident and secure when doing business with Commercial Capital Training Group.
Here's why. Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about Commercial Capital Training Groups Commitment to Excellence and Consumer Satisfaction. ....
Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
..by consumers, for consumers
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This report was posted on Ripoff Report on 01/23/2013 02:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Commercial-Capital-Training-Group-Ripoff-Report-Verified-Safe/Albany-New-York-12207/Commercial-Capital-Training-Group-REVIEW-Commercial-Capital-Training-Group-Commitment-to-1001669. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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