• Report: #1029216

Complaint Review: Commercial Debit Supplies

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  • Submitted: Thu, December 04, 2003
  • Updated: Thu, September 02, 2004

  • Reported By:Memphis Tennessee
Commercial Debit Supplies
94 Main Mill Street Plattsburgh, New York U.S.A.

Commercial Debit Supplies ripoff Unsolicited Phone Sales Orders highly inflated prices Plattsburgh New York

*Consumer Comment: Buyer Beware... no secret that many 'companies' located in Canada 'bend the truth' and thus take advantage of people in the States.

*REBUTTAL Individual responds: reply I am not defending the price of the paper rolls nor the reputation of telemarketing

*UPDATE EX-employee responds: "Bending the Truth a Little"

*UPDATE Employee: CDSI Scamming? asks to speak to the authorized purchaser... states the price of the paper rolls... taxes and shipping cost are clearly stated... CDSI employee repeats all the information... You dont want the paper roll, then you don't get the rolls!

*Consumer Comment: It's the Same Scam as International Business Directories, Michael Mouyal and Merchant Paper Supplies from Montreal, Quebec, Canada

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Commercial Debit Supplies calls unexpecting Companies
and coerces the Manager to agree to have credit card
paper supplies shipped to them at highly inflated prices.

Byron
Memphis, Tennessee
U.S.A.

This report was posted on Ripoff Report on 12/04/2003 05:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Commercial-Debit-Supplies/Plattsburgh-New-York-12901/Commercial-Debit-Supplies-ripoff-Unsolicited-Phone-Sales-Orders-highly-inflated-prices-Pla-1029216. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Buyer Beware... no secret that many 'companies' located in Canada 'bend the truth' and thus take advantage of people in the States.

AUTHOR: Robert - (U.S.A.)

OK, Anon,

It is our 'right' to make an informed decision. You agree to that much. You also indirectly admit that your prices are out of line with what one would normally pay.

But you gripe about consumer feedback that would help people make an informed decision, even as you assert that we ought to inform ourselves. I find your response rather conflicted.

It is no secret that many 'companies' located in Canada 'bend the truth' and thus take advantage of people in the States. My company has received numerous bogus invoices from such entities and I can tell you that as a rule they harass their victims far beyond the point of rudeness.
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#2 REBUTTAL Individual responds

reply I am not defending the price of the paper rolls nor the reputation of telemarketing

AUTHOR: Anon - (Canada)

The point that I am trying to make is that the authorized purchaser also plays a role in this. S/he has plenty of time to realize that CDSI or CDS is not their supplier, and that they do not usually pay such high proces for their paper rolls. (Those are my cancelled sheets that I get everyday.) What I don't like is the manner that the "scammed victims" are depicting this. ( It makes a good movie.) It is as if CDSI or CDS are ramdomly shipping the boxes and billing people. I am not defending the price of the paper rolls nor the reputation of telemarketing what I am saying is that both the authorized purchaser and the supplier of paper rolls are involved here, and that the responsability lies on both. Maybe the solution is not to "bend the truth" and depict telemaketers as having more power than they have, but to up date the organization skills of those in charge in companies, so that mistakes like these don't happen. A clear detailed list of suppliers with prices at hand would surely improve matters. Also maybe returning the unwnated product to the company would eliminate the calls from collections. No company can contact another for billing payments if that company does not have their product in their possession. Return the boxes and you will never hear again from CDSI or CDS. How many companies are claiming to have been "scammed" by companies like CDSI or CDS but yet find a way to use the product shipped and not pay for it. Telemarketing has a bad reputation and many people are presently taken advantage of it. From my point of view and from the amount of calls that I have to make a day before I get someone on the line that says " Yes", to my pitch I think that the "scamming" in this situation often goes both ways.
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#3 UPDATE EX-employee responds

"Bending the Truth a Little"

AUTHOR: Robert - (U.S.A.)

Well, that's the beauty of it. Not only do you operate in a grey area of jurisdiction, you don't out and out lie, you just "bend the truth a little."

As 'Skylox' reports:

"i used to work for commercial debit supplies , they used to pay either/or by the hour if ur hourly wage exeeded ur sales or ONLY commission if ur commission exceeded ur hourly wage . i was there for 2 months and i used to make about 300$/15h week (3hours a night /5 days). there was a kid there he was 16 at the time he was making 600-700$ for the same hours. My advice to u is when they give u the pitch sheet , dont follow it to the letter , u have to bend the truth a little without lying."
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As an employee of CDSI( the branch that deals with the UK market) all I have to say is that nobody receives anything without their consent. Let me explain the process that takes place prior to the supossed "scamming" which so many are complaining about. Every employee when phoning a company asks to speak to the authorized purchaser. When this is achieved s/he is asked to identify themselves, name the company, explain the purpose of the call, and finally most important state the price of the paper rolls for the credit card marchines.

If the authorized purchaser after hearing this still wants the item, a date where s/he can be reached by CDSI's shipping department is noted. When the shipping departement gets in contact with the authorized purchaser the CDSI employee repeats all the information again for quality control purposes.

Obviously here at this stage the price of the item and the additional taxes and shipping cost are clearly stated. If at this stage the authorized purchaser still wants the items, then a shippement takes place. If not, then nothing happens.

Can someone PLEASE tell me where the "scamming" take place here? CDSI, like any other company, cannot send anything to anyone without having a "yes" from the authorized purcahser. People may not agree on the price of CDSI's paper rolls, but that is a different issue. A company has the right to sell its product at whatever price it believes marketable. An authorized purchaser at its turn has every right to refuse to buy at this price. You dont want the paper roll, then you don't get the rolls! It is as simple as that.
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#5 Consumer Comment

It's the Same Scam as International Business Directories, Michael Mouyal and Merchant Paper Supplies from Montreal, Quebec, Canada

AUTHOR: Robert - (U.S.A.)

We get called by these scammers all the time. They usually are from Montreal but may have 'boiler room' operations in Nova Scotia or Barbados. Someone called here today with a really unusual accent and I couldn't tell you where they are from.

But your legitimate suppliers, like Viking, will send you catalogues and actually give you a chance to compare prices. My advice is to stick with companies you know and trust.

One of these scammers sold us a printer cartridge once, assurring us that the price was "much lower than Staples." Well, we checked and they were TWICE the price of Staples. We refused delivery and were able to avoid paying for this outrageous scam, but have learned to be careful.
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