- Report: #1131073
Report - Rebuttal - Arbitrate
Complaint Review: Common Threadz
Common Threadz2306 Westrock Drive austin tx austin, Texas USA
Common Threadz No delivery, promised refund that day, no refund, ignoring my emails and calls austin Texas
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I bought a tshirt and necklace from this website. It gives proceeds to africans who need money. So i thought it would be a good christmas gift to give someone. I ordered it on December 17. I didnt recieve the package and my credit card had been charged. I emailed the company and did not get a response. I then tried another email address on the website January 9th which I did get a response. They said there was a delay in the printing but that it would be shipped out the following week. I did not get the shipment. January 27th i wrote them again asking what was going on. They wrote back the next day saying my shipment shipped the previous day and that he would send me the shipping number. I did not recieve the order number or package. I then wrote the owner (who i had originally wrote but got no repsonse) he replied this time and apologized and said he would issue a refund that day. I never recieved it. His worker that i was emailing back and forth with originally also said i would be refunded that day. No refund. I have written the owner about 5 times, all emails being ignored, and finally called a voicemail and have not been called back.
This report was posted on Ripoff Report on 03/16/2014 12:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Common-Threadz/austin-Texas-78704/Common-Threadz-No-delivery-promised-refund-that-day-no-refund-ignoring-my-emails-and-c-1131073. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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