- Report: #424786
Report - Rebuttal - Arbitrate
Complaint Review: Comp USA And Technology Assurance Program
Comp USA And Technology Assurance Programstage.compusa.com/services/tap Internet U.S.A.
Comp USA And Technology Assurance Program CompUSA extended warranty a scam... Miami, Florida Internet
*UPDATE Employee: Updated TAP Warranty Information
I contacted TAP ( Technology Assurance Program) on that date, and after arguing with them for a while, they said they would send me a box to ship it to them. That was not acceptable as I had purchased " In home service" as part of the Premium Program, so they told me that in 3 business days I would receive a call from them to schedule the service. Never heard from such a "service company".
Today on February 16th, I receive an empty box via UPS (21"x17") with a return label. My computer which is registered with them is 25"x17". I called them to complain, and told them again what the problem was. I spoke to a supervisor that was more useless than the representative before and basically told me to write to someone else ( Federal Service Warranty) to resolve my issue. This has to stop. This is not the first time I purchase an extended warranty for an expensive electronic equipment only to find out it is all a scam. Specially from CompUsa.
I have spent over $500 in repairing my computer as well as buying the OS as the rescue disk that comes installed in the computer was wiped out.
This report was posted on Ripoff Report on 02/16/2009 04:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Comp-USA-And-Technology-Assurance-Program/internet/Comp-USA-And-Technology-Assurance-Program-CompUSA-extended-warranty-a-scam-Miami-Flori-424786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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