• Report: #342519

Complaint Review: Comp USA

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  • Submitted: Fri, June 20, 2008
  • Updated: Wed, July 23, 2008

  • Reported By:hudson Ohio
Comp USA
compusa.com Hudson, Ohio U.S.A.

Comp USA Web Page Advertised merchandise not available Columbus Hudson Ohio

*UPDATE Employee: Resolution

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Received email offer for $279 Acer laptop computer but when I tried to order it on-line they had no idea what I was talking about! I sent them a copy of the email they sent me and I showed them I could not order it (and I wanted to) because there was no link to click on. They emailed me back to say they only had a limited number to sell and they had sold them. Since I do not believe they ever had them to sell, their barbain email offer was just a simple trick to get me to open their web page and place an order for more expensive laptops (its called "bait and switch", I believe) Not a good practice for a major on-line retailer to practice!!!

Wilsonj6363
hudson, Ohio
U.S.A.

This report was posted on Ripoff Report on 06/20/2008 05:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Comp-USA/Hudson-Ohio-44236/Comp-USA-Web-Page-Advertised-merchandise-not-available-Columbus-Hudson-Ohio-342519. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Resolution

AUTHOR: Alex - (U.S.A.)

Dear Customer:

We are sorry you were not able to take advantage of that offer, however, we at CompUSA.com are committed to ensuring your satisfaction. Please email me at alex@help.compusa.com and refer to this post, so we can find a solution that you will deem satisfactory.

Sincerely,

Alex
CompUSA.com Customer Service/Web Response
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