- Report: #60974
Report - Rebuttal - Arbitrate
Complaint Review: Comp USA
Comp USA3222 Austin Peah, Memphis, Tennessee U.S.A.
Comp USA over charging for service, lacking knowledge,unprepared Memphis Tennessee
*REBUTTAL Owner of company: INVALID, UNFOUNDED, BOGUS RIPOFFREPORT
*Author of original report: NOT CompUSA, but Compu Exec!!
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Among other problems with my computer-along with loosing my ethernet drive that I had to restore later, my charge for this "knowledgeable" installation was $307.69 for a$64.95 card!!!! The service representative claimed the charge was for his time even though he had made the mistakes. I was "given a discount". He also claimed I had the wrong BIOS yet when I contacting my computer company I found out I have the correct, and latest BIOS.
I have written my computer company to let them know of my experience and hope they won't recommend Comp USA for computer service anymore. I would like to get some of my money refunded, but that is probably wishful thinking. Thank you for your time.
This report was posted on Ripoff Report on 06/17/2003 05:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Comp-USA/Memphis-Tennessee-38128/Comp-USA-over-charging-for-service-lacking-knowledgeunprepared-Memphis-Tennessee-60974. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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