- Report: #102457
Report - Rebuttal - Arbitrate
Complaint Review: Comp USA
Comp USANationwide U.S.A.
Failed to answer phone calls then gave me the run around "someone else is handling that" Honolulu Hawaii
*Consumer Suggestion: Resolution from both HP/COMPAQ and CompUSA
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
After calling numerous times I finally took my computer into Honolulu store on July 13th with promise of return following week. It is now August 6th and I am less close to getting my computer.
My computer was sent to CA. to get a new video card. rather than the video card being shipped here. The computer was returned with no processor. Next they tried to find a replacement processor for a NEW Computer but failed. Then they said they were going to get me something from Hewlett Packard that would let me pick out a new computer.
Today I hear something else. No longer trying to get chit for new computer. Again, I talked to store manager who didn't really know anything about computer problem so gave me phone # to call. Phone number has an answering machine.
I do not know what to do! The $300 I paid for Quality Support was a waste of money. I just want my money back on a bad computer.
This report was posted on Ripoff Report on 08/06/2004 01:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Comp-USA/nationwide/Failed-to-answer-phone-calls-then-gave-me-the-run-around-someone-else-is-handling-that-H-102457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.