• Report: #600553

Complaint Review: Comp cams

  • Submitted: Wed, May 05, 2010
  • Updated: Tue, August 28, 2012

  • Reported By: cooper — Haley Station Ontario Canada
Comp cams
3406 Democrat Rd Memphis, Tennessee United States of America

Comp cams compitition cams Comp cams sells soft cams garaunteed to destroy your engine Memphis Tennessee

*UPDATE Employee: This is true

*Author of original report: THANKYOU ROBERT

*Consumer Suggestion: Possible part mixup

*Author of original report: wow file nomenclature

*General Comment: Cams are surface hardened, after you destroy the smooth surface they're no harder than any other decent steel

*Author of original report: Well Mr MASTER MECHANIC

*General Comment: Master Mechanic here

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Comp cams sold me a camshaft that was so soft when it was installed in my engine it literally came apart,destroying lifters which sent grindings all through the brand new engine and ruining it entirely. They sit on a lot of advertising and a warranty which after you fight them to get MIGHT honor the replacement of the part. $170. My bill was 3100+ dollars. They know that their XE series are a problem yet as long as the money keeps comming in they answer the phone rudely with phrases like "QUIT YOUR SPOUTING OFF BOY" Even if they hadnt destroyed my engine what happened to customers being treated atleast one step up from garbage???????Poor excuse for a company and its products

This report was posted on Ripoff Report on 05/05/2010 03:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Comp-cams/Memphis-Tennessee-38118/Comp-cams-compitition-cams-Comp-cams-sells-soft-cams-garaunteed-to-destroy-your-engine-Mem-600553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Comp cams

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
3Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

This is true

AUTHOR: T Mac - (United States of America)

Yeah, Comp has had numerous problems with soft cams getting out.  One of the core suppliers has sent product with light case depth hardness.  It is a know problem internally.  They also have a problem with what they call "localized annealing" where a cam is roughed and/or finished at too high a speed/feed thus literally re-heat treating the lobes and causing premature failure.  This is typical of a roller cam.

Threaten to sue and you'll get better results.  The warranty guy, "Red", has high blood pressure and if you needle him and not give in he'll blow a gasket and you'll have a better chance of getting your money's worth.  Don't fall for the, "... this company is owned by an attorney.." line.  While that's true that guy is busy counting his money and chasing skirts and would rather settle than go to court.
Respond to this report!
What's this?

#2 Author of original report

THANKYOU ROBERT

AUTHOR: cooper - (Canada)

The engine in question was built by a shop that puts about 10 high quality engines out a week. I will not believe that a cam of flat,roller or any design should be so soft you can widdle it with your buck pocket knife. Seriously, I could gouge chunks out. Now come on. At that softness whats next,I can bend it over my knee?
Respond to this report!
What's this?

#3 Consumer Suggestion

Possible part mixup

AUTHOR: Robert - (U.S.A.)

CompCams makes both flat and roller tappet versions of their Xtreme Energy series cams. The flats are all in the $130-$170 range, while the rollers are double that.

It is very possible the wrong version was sent by mistake. The part number should be stamped on the face. Check it to be sure you got the correct cam. This should have been done when you opened the box. The lifters must match the cam also. Check their part numbers. I've gotten lifters that did not have the rotation pattern ground into them. Without the rotation pattern, the lifters will not rotate, and lobe/lifter destruction is the result. 

I've built more emgines than I can count, using cams from everyone. I've never had an issue with any of them, other than the occasional incorrect part number.

The initial break in procedure for a flat tappet cam is very important. You MUST use ample amounts of break-in lube(I always use more than the packet they send), and make sure the engine fires the first time. Cranking the engine over and over wipes the lobes clean. When it starts, run it between 2000-2500 rpm for 20 minutes. This ensures the cam is getting plenty of lubrication, and cures the lobes. It also sets up the pattern between the lobe and the lifter.

This is how I do it, and I have never lost one.  

   

Respond to this report!
What's this?

#4 Author of original report

wow file nomenclature

AUTHOR: cooper - (Canada)

I am and have been the second profession and a double cut is most often in modern terms called a second cut. Does that help you?And does it matter? Should a cam of supposed rockwell of aroung 55 be EASILY able to file? That may be the bigger question than nomenclature or do I file left or right handed. Or what size my shoes are. If your filing a rebutal fine, but could it please have mature pertinance to the larger topic. Thankyou
Respond to this report!
What's this?

#5 General Comment

Cams are surface hardened, after you destroy the smooth surface they're no harder than any other decent steel

AUTHOR: Jim - (U.S.A.)

Obvilusly you are NO Mechanic, or a Machinist either, I AM both, and there's no such thing as a second cut file.
Respond to this report!
What's this?

#6 Author of original report

Well Mr MASTER MECHANIC

AUTHOR: cooper - (Canada)

The builder/break in guy builds countless winning engines on the local,and not so local NHRA circuit. I am not a master like you and most certainly him, however I can google the net...Oh and I got this little retired metallurgist/tool maker thing going on. Let me tell you what those two little things say. Google says time after time that the upper end XE series comp cams have far to aggressive a ramp for flat tappet yet comp wont admit it. And that silly little tool room experience for over 30 yrs tells me I shouldnt have been able to easily,quite easily cut that cam with a second cut cheap file. Ya, literally rip shreads off like widdling wood. Is that how cams are supposed to be. And as for how to avoid again. Dont use comp cams and/or stay roller
Respond to this report!
What's this?

#7 General Comment

Master Mechanic here

AUTHOR: Jim - (U.S.A.)

I've built competition engines with Crane Cams and had no trouble, I need more data, such as head to valve clearance, Compression ratio, and maybe the kind of engine would help a bit too.

I DO know that it's really easy to put oversize springs on that won't compress far enough, that'll destroy a cam and lifters exactly as you describe.

Any bent push rods, that's a sure valve train interference giveaway

Did you turn the engine over two complete turns BY HAND  before finish assembly? probably not or you'd have noticed any binding.

There's a thousand ways to destroy a new Hi Powered engine and blaming Crane isn't one of them.

Detail your assembly step by step and maybe I can keep this from happening again,

Jim D

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X