- Report: #315950
Report - Rebuttal - Arbitrate
Complaint Review: CompUSA
CompUSAHolyoke Mall Holyoke, Massachusetts U.S.A.
CompUSA Manufacturer rebate coupons are not honored Holyoke Massachusetts
I got very nasty service representatives who told me nasty things- hey, they could have just said there was nothing they could do, why be nasty? I sent them a nasty letter, noting that I would take it upon myself as a hobby, to advise people that they had ripped me off, to the CEO. I got a $75 off merchandise rebate. Well, that's interesting, $100 in cash is not the same as that, is it. So I sent an even nastier version of that letter, and got another $75 off merchandise rebate.
At their profit margins, that is still not $100 in cash, is it, and also does not count the hours and postage I had to spend. Well, I tell people exactly what happened, as I am, in this letter. Why do I have to fight, and fight, and fight, just to get what they promised in writing? And I sent them a copy of the original advertisement, and all paperwork, every time I complained.
By comparison, a manufacturer refused to honor a rebate at Staples, last year. I documented it- copies of certified mail, paperwork, copy of ad, etc.- Staples not only sent me a check for $20, and this for the first letter, they also sent me a $20 off on merchandise voucher. Which they honored. I will shop at Staples. I have never stepped foot in a CompUSA again. Why bother? If they don't honor rebates, what else won't they honor?
This report was posted on Ripoff Report on 03/08/2008 08:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/CompUSA/Holyoke-Massachusetts-01040/CompUSA-Manufacturer-rebate-coupons-are-not-honored-Holyoke-Massachusetts-315950. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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