• Report: #567056

Complaint Review: Compass Bank BBVA

  • Submitted: Tue, February 09, 2010
  • Updated: Thu, March 18, 2010

  • Reported By: kwservices — Spring Texas United States of America
Compass Bank BBVA
1532 Spring Cypress Rd Spring, Texas United States of America

Compass Bank BBVA This is the nightmare of all banks thay take a deposit and put it on hold so that thay can stiff you out of your hard working money. I just got 9 nfs becouse of this some one needs to shut this bank Spring, Texas

*Consumer Comment: Blame Y-O-U!

*Consumer Comment: Same thing happened to me!

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Compass Bank is the bigest ripoff thay delayed my deposits just so thay can make money. I just got hit for (9) NFS fees @ 36.00 a pop. Some one needs to lock the doors on all compass banks ASAP 

This report was posted on Ripoff Report on 02/09/2010 07:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Compass-Bank-BBVA/Spring-Texas-77388/Compass-Bank-BBVA-This-is-the-nightmare-of-all-banks-thay-take-a-deposit-and-put-it-on-ho-567056. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Blame Y-O-U!

AUTHOR: Jim - (USA)

You kept on using an ATM card without having a clue as to what your balance is!  Please tell all of us how smart that is!

NSF charges are a big profit center in banking because they know far too many people won't keep a written record of their account usage...JUST LIKE YOU...they keep using the card, running up overdraft fees and then blame the big bad bank...JUST LIKE YOU.

Banks should increase NSF/OD fees to minimum $100 a pop.  Why not make a profit off of people who don't use common sense!

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#2 Consumer Comment

Same thing happened to me!

AUTHOR: Anonymous - (United States of America)

Mine was five NSF fees of $38, but it was the same thing - they said they process debits before credits.  HORRIBLE customer service team, too - I called and they first told me they couldn't escalate my situation any further than the first rep I spoke with.  Then I called back and they sent me to some customer care place or something, and they refused to give me a phone number to reach them at!  "They'll contact you within 72 hours."  SEVENTY-TWO HOURS?!  How many of these situations are they dealing with if they can't get back to me within one?! 
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