- Report: #86521
Report - Rebuttal - Arbitrate
Complaint Review: Compass Bank Of Houston
Compass Bank Of Houston14255 I-45 North Houston, Texas U.S.A.
Compass Bank Of Houston deducts an exessive amount of overdraft charges Houston Texas
*Consumer Comment: I think I may be fortunate
*Consumer Suggestion: Try this....
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The ridiculous charges dropped my account even more, and then I was charged again because I was not able to produce a positive balance within a certain time deemed sufficient by the company. All said and done, I have been charged $490!! for dropping my account less than half that amount. I see these charges as proposterous, and they should be refunded. Without the charges, my account would be approximately positive $473 when my check clears on Monday night 4/5/04.
I spoke with my local branch manager (Phyllis Alexander) and she promised to refund the charges when my paycheck cleared last Monday 3/29. This never happened, and I visited her again the following week and inquired about this, she told me she didn't remember, and had me leave my information so she could reveiw my account. I fear my concerns fall on deaf ears, and that I have been ripped off of well over $400.
I am a full time student who works 30 hours a week, on top of school. These charges have been devistating to my financial status.
Has anyone ever had these charges refunded?
I can understand a few charges, but when I get charged $35 for a $2.58 debit, several times, it's ridiculous. This is just a way for a bank to steal money.
This report was posted on Ripoff Report on 04/04/2004 04:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Compass-Bank-Of-Houston/Houston-Texas-77090/Compass-Bank-Of-Houston-deducts-an-exessive-amount-of-overdraft-charges-Houston-Texas-86521. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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