• Report: #262970

Complaint Review: Compass Bank, Weatherford, TX

  • Submitted: Tue, July 24, 2007
  • Updated: Sun, July 29, 2007

  • Reported By:Weatherford Texas
Compass Bank, Weatherford, TX
http://www.compassbank.com/ Weatherford, Texas U.S.A.
  • Phone: 817-599-2265
  • Web:
  • Category: Banks

Compass Bank, Stole over $2000.00 out of military daughter overseas checking account. Ripoff Weatherford Texas

*UPDATE EX-employee responds: More Problems?

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

My daughter is in the army, stationed in Bamberg, Germany. She's been there a year. She opened a checking account at Texas Bank going into the military for her payroll to go into. Every thing was perfect until Compass Bank bought Texas Bank. 2 weeks ago her account had a little over $2,000.00 in it. She tried to buy lunch and her debit card was refused. She looked online and it said account locked out. Calling the bank and asking why, they didn't have any explanation, except, ask your parents. I certainly don't have an answer for her other than they are theives. Calling the main office she was told it had to be credit problems or something. She has good credit and hasn't had an over draft charge in the past year so we all have to guess again. After arguing with the account manager, Susan for several days, starting 7/18/2007, and being told it would be released tomorrow, and until this day she hasn't been able to touch a penny of her money. She is borrowing money and living on her credit cards. They no longer answer their phones to us or take voice mail. My wife went in yesterday and Susan saw her coming and said there's nothing we can do for you and walked off. Susan also told my daughter now that her account is unlocked,(Ha, ha,) she will have to wait 3 weeks to receive a debit card to get money out of it since her other card was canceled. She also told her she couldn't close her account unless it had a zero balance, but she could transfer her money to another Compass Bank but not to any other bank, and other than that she would have to come into the bank to do any business. She knows my daughter is in the Army and is in Germany and there's no way she can come in. So the saga goes on and on while they hold thousands of dollars.

Ednlaurie
Weatherford, Texas
U.S.A.

This report was posted on Ripoff Report on 07/24/2007 05:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Compass-Bank-Weatherford-TX/Weatherford-Texas-76086/Compass-Bank-Stole-over-200000-out-of-military-daughter-overseas-checking-account-Ripo-262970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Compass Bank, Weatherford, TX

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

More Problems?

AUTHOR: Bill - (U.S.A.)

Dear Ed and Laurie.

Could this have anything to do with you being on an overdrawn account as you mentioned in your earlier complaint? I know the bank is going through conversion it was just bought out. But they should not be holding your daughters account like that. There must be more to the story then you are saying? Banks just don't LOCK people out of their accounts just because? That does not make any sense? And if they did I sincerely hope that you sue them. Your daughter cant close her account because she is not here. The next time she is on leave and comes home I strongly encourage her to take out a Power Of Attorney and this would allow you to close her account and move it to another bank as she wishes or you need to be a signer on her account so you could close it.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X