- Report: #317700
Report - Rebuttal - Arbitrate
Complaint Review: Compass Bank
Compass Bankwww.compassbank.com Austin, Texas U.S.A.
Compass Bank Outrageous overdraft fees. Over 1 week to notify you when they have your phone/ email. Austin Texas
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He called and was told "that's the way we do business". When he asked to speak to the manager, he was put on hold and then hung up on.
I called later in the day and was told the manager was "with a customer". The manager never called back. One more day means more money in their pocket.
My son's credit is worth more than a few dollars, so I wired him the cash to take care of the situation and close out his account. I recommend to anyone to stay away from Compass Bank. They seem to have no concern with customers that are having trouble making ends meet.
This report was posted on Ripoff Report on 03/13/2008 04:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Compass-Bank/Austin-Texas-78703/Compass-Bank-Outrageous-overdraft-fees-Over-1-week-to-notify-you-when-they-have-your-phon-317700. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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