• Report: #885266

Complaint Review: Compass Bank

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  • Submitted: Sun, May 20, 2012
  • Updated: Sun, May 20, 2012

  • Reported By: Cw — United States of America
Compass Bank
111 abrams Dallas, Texas United States of America

Compass Bank BBVA Compass Bank Removing Unfavorable Google Reviews! Dallas, Texas

*Consumer Comment: A question

*Consumer Comment: Illegal?

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I wrote a less than flattering review on google for Compass Bank and it was promptly removed the next day. I went back and copyed the same review to every Compass Bank in Texas and those are gone. I think Compass and google are in on it together. It is illegal to remove google reviews.

This report was posted on Ripoff Report on 05/20/2012 01:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Compass-Bank/Dallas-Texas-75230/Compass-Bank-BBVA-Compass-Bank-Removing-Unfavorable-Google-Reviews-Dallas-Texas-885266. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

A question

AUTHOR: Ramjet - (U.S.A.)

Why do you think that removing Google reviews is illegal?

Just curious.
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#2 Consumer Comment

Illegal?

AUTHOR: Robert - (U.S.A.)

It is illegal to remove google reviews.
- Not so much.  Google is a private web site and can choose to remove an item if they want.  If you don't like it then start your own site where you can make up your own terms.

Who knows why the first review was removed but again it really doesn't matter because it is their site.  But most likely since you copied the same review to every branch they probably felt that your following reviews were SPAM.
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