• Report: #213251

Complaint Review: Compass Bank

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  • Submitted: Thu, September 28, 2006
  • Updated: Sat, September 30, 2006

  • Reported By:Houston Texas
Compass Bank
2009 Beltline Road, SW Decatur, Alabama U.S.A.

Compass Bank RipOff Decatur Alabama

*Consumer Comment: Compass Bank

*Consumer Comment: Depends on how much you were going to pay

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My husband was laid off a few months ago since then he has found employment. During the time he was laid off, we had problems making some our auto payments on time. On 9/25/06, we received a letter on our door from NCCI - National Creditors Connection, Inc a collection agency for Compass Bank telling us the amount we need to pay and to call Compass Bank to make arrangements to pay. On 9/26/06 my husband called Compass Bank and spoke to Joy, she told us that payments would not be accepted and we need to turn in the vehicle. Why would they put a letter on our door one day and tell us the amount we need to pay and the next day tell us that they will not accept any payments. This is a total rip-off, we have contacted an attorney regarding this issue.

Vera
Houston, Texas
U.S.A.

This report was posted on Ripoff Report on 09/28/2006 05:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Compass-Bank/Decatur-Alabama-35603/Compass-Bank-RipOff-Decatur-Alabama-213251. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Compass Bank

AUTHOR: Vera - (U.S.A.)

We were paying the full amount so I don't understand why they said they wouldn't accept it!
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#2 Consumer Comment

Depends on how much you were going to pay

AUTHOR: Dave - (U.S.A.)

If you were going to pay the total amount that you were behind, then they should've accepted it. However, if you were going to pay less, then they have every right to ask for the car back. They also have the right to refuse your payment if you have a poor payment history with them. Bottom line is, if you are late, they can repo.
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