- Report: #462019
Complaint Review: Compass Bank
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| Compass Bank Lakepointe Parkway
Rowlett, Texas U.S.A. |
|
Compass Bank Compass Bank issued NSF charges although the money was in the account for the debits to be paid. Rowlett Texas
*Author of original report: Answers
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removed. The bank manager agreed to put back half of the NSF funds, but I do not feel we should've had any NSF funds charged to our account period!
This isn't the first time that we've had problems with Compass Bank, but it may very well be the last!!! I feel they just flat out stole our money.
Lonnie
Rowlett, Texas
U.S.A.
This report was posted on Ripoff Report on 06/16/2009 09:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Compass-Bank/Rowlett-Texas-75088/Compass-Bank-Compass-Bank-issued-NSF-charges-although-the-money-was-in-the-account-for-the-462019. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsThe NSF funds were what caused our acct. to be overdrawn. All debits had been paid.
I can't figure out why the NSF was ever put on our acct. at all.
We have tried to rectify this with the bank, but all they have done was added back in $150.00 instead of the $348.00 in NSF fees.
2. You indicate NSF fees which means something was returned unpaid? What were they and when did they try to post (usually the business day before the fee accessed)?
3. Did you have a deposit hold that made some or all of the deposit unavailable?
4. What item(s) did you have on check card hold?
All of these things can affect the available balance which is what items are paid against. If the available balnace goes negative then you will have overdraft fees accessed.
