- Report: #1064035
Report - Rebuttal - Arbitrate
Complaint Review: Compass Storage
Compass Storage7097 Commerce Dr. Olive Branch, Mississippi USA
Compass Storage 1) Misbehaviour from a Black employee to a White Customer talking about biting a face with her big white teeth. 2) The price for a storage bin came up 1/3 of more money like a month ago. This is fraud! Olive Branch Mississippi
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We rented 5 storage bins for over 4 years from this Company.
The owner changed in the last 3 months.
We had a break-in in our storage bins, but nobody gave us any information that this happenend and what got stolen. We paid anyway. Normally this should be a case for the police.
Since we knew that this type of crime occured, we made the decision to cancel the last bin 3 weeks ago. The items of all four other bins got mostly sold. Since the price went up tremedously we asked, why after a rent time of over 4 years renting now the increase? Furthermore items got stolen.
The answer from one of the employees of this company was, that we have to pay the increase otherwise we would have huge problems. Her language was more than inacceptable. We said to her, that she should shut up with her mouth and answer our question. This black person replied: I have big white teeth and I am dangerous and we should be careful.
This behavior is a threat and not acceptable.
I hope, that more folks outthere will read this comment and become aware of this situation.
This report was posted on Ripoff Report on 07/02/2013 09:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Compass-Storage/Olive-Branch-Mississippi-38654/Compass-Storage-1-Misbehaviour-from-a-Black-employee-to-a-White-Customer-talking-about-b-1064035. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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