• Report: #516118

Complaint Review: Complete Investigation Service, CIS Worldwide, CIS Nationwide, Government Registry

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  • Submitted: Wed, October 28, 2009
  • Updated: Wed, October 28, 2009

  • Reported By: J — Bella Villa Missouri USA
Complete Investigation Service, CIS Worldwide, CIS Nationwide, Government Registry
Internet United States of America

Complete Investigation Service, CIS Worldwide, CIS Nationwide, Government Registry Another consumer ripped off - There is no phone number to contact this company or anywhere to cancel membership Internet

*UPDATE Employee: Clarification of Terms and Services

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I too joined this service in search of complete vital statistics information.  I can get nothing other than what I can get for free at other websites.  There is no telephone number to call to cancel this membership.

What is the Attorney General's office doing about this fraud?

 


This report was posted on Ripoff Report on 10/28/2009 08:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Complete-Investigation-Service-CIS-Worldwide-CIS-Nationwide-Government-Registry/internet/Complete-Investigation-Service-CIS-Worldwide-CIS-Nationwide-Government-Registry-Anothe-516118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Clarification of Terms and Services

AUTHOR: Cis worldwide - (U.S.A.)

Dear J,

I would like to urge you along with any other customers who have questions or concerns about CIS Nationwide services to email customer support. We at CIS Nationwide stand behind our product and that is why we offer twenty four hour access to our customer support team. To contact our professional customer support team you can click on "Help" in your Members Area or email help@cisnationwide.com.

Because I do not have the details of your account I do not know exactly what transpired but I believe you may have misunderstood the package that you purchased.

CIS Nationwide is a provider of information, gathered from publicly available data. CIS Nationwide does not create, verify, or guarantee the accuracy of such data.

CIS Nationwide is not a consumer reporting agency as defined under the Fair Credit Reporting Act ("FCRA"), and the information in our databases has not been collected in whole or in part for the purpose of furnishing consumer reports as defined in the FCRA. Website information cannot be used to: (a) establish an individual's eligibility for personal credit or insurance; (b) assess risks associated with existing consumer credit obligations, (c) evaluate an individual for employment, promotion, reassignment or retention (including employment of household workers such a nannies, housekeepers, or contractors), or (d) in conjunction with assessing the merits of entering into any other personal business transaction with another individual.

This is all clearly stated on our Terms page here: http://cisnationwide.com/terms.html

Again, I would like to urge you to contact our customer support team who will help assist you with your account and any questions you may have.

From all of us at CIS Nationwide have a great day and the best of luck on your future investigative endeavors!
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