- Report: #156072
Report - Rebuttal - Arbitrate
Complaint Review: Compuserve
CompuserveP.O. Box 28650 JACKSONVILLE, Florida U.S.A.
Compuserve ripoff JACKSONVILLE Florida
*Consumer Suggestion: Proper way to cancel internet services cable phone exc.
*Consumer Comment: Stop accepting offers to "continue service"
i decided i wanted dsl and compuserve couldn't help me, and so i cancelled my service. well i phoned, e-mailed, mailed. phoned, e-mailed , mailed over and over just telling them to cancel my service. i was talking to someone in india and they spoke english because they keep hounding me to stay, offering a lower monthly rate and the "prestige" of keeping my email address. on the nineth or tenth phone call, which they are very hard to get a hold of, i told them i would s p e a k s l o w e r i d o n o t w a n t y o u r s e r v i c e f o r 14.95 a m o n t h n o t e v e n f o r a d o l l a r a m o n t h i just want you to stopped charging me and they did about 7 months down the road. they want credit you even a penny. i was a customer for about 6 years and this is how they treated me. so if you use compuserve and want to ever cancel, you may want to start a year ahead of when you want it cancelled.
This report was posted on Ripoff Report on 09/05/2005 08:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Compuserve/JACKSONVILLE-Florida-32226-8650/Compuserve-ripoff-JACKSONVILLE-Florida-156072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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