- Report: #97539
Report - Rebuttal - Arbitrate
Complaint Review: Compuserve
Compuservewww.cs.com Internet U.S.A.
Compuserve ripoff Lied to keep me from cancelling after holding 25 minutes Internet
They then told me someone was online currently on that account (I have another computer in another city on which I used this sometimes). This was a lie to try and get me not to cancel the account. Nobody was online at that moment. I almost believed them and suddenly remembered that they would lie to me.
Then they said if I clicked on the icon, it would reactivate the account, which I did not desire either, I kept saying "I just want to cancel this account" This whole process took another 23 minutes for a total of 48 minutes just to cancel an account. They make you hold and spend so much time just to cancel and are unwilling to make a allow you to cancel without a big hastle. BEWARE!
This report was posted on Ripoff Report on 07/03/2004 10:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Compuserve/internet/Compuserve-ripoff-Lied-to-keep-me-from-cancelling-after-holding-25-minutes-Internet-97539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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