- Report: #97539
Complaint Review: Compuserve
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| Compuserve www.cs.com
Internet U.S.A. |
|
Compuserve ripoff Lied to keep me from cancelling after holding 25 minutes Internet
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They then told me someone was online currently on that account (I have another computer in another city on which I used this sometimes). This was a lie to try and get me not to cancel the account. Nobody was online at that moment. I almost believed them and suddenly remembered that they would lie to me.
Then they said if I clicked on the icon, it would reactivate the account, which I did not desire either, I kept saying "I just want to cancel this account" This whole process took another 23 minutes for a total of 48 minutes just to cancel an account. They make you hold and spend so much time just to cancel and are unwilling to make a allow you to cancel without a big hastle. BEWARE!
Linda
Sunland, California
U.S.A.
This report was posted on Ripoff Report on 07/03/2004 10:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Compuserve/internet/Compuserve-ripoff-Lied-to-keep-me-from-cancelling-after-holding-25-minutes-Internet-97539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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