• Report: #1029902

Complaint Review: Compuserve

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  • Submitted: Thu, April 01, 2004
  • Updated: Thu, April 01, 2004

  • Reported By:Lakeland Florida
Compuserve
www.compuserve.com Nationwide U.S.A.

Compuserve ripoff Lakeland Florida

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I had a bundled account with AOL and Compuserve for 3 years. It was supposed to be completed on 20 Dec. 2003. Called AOL and they cancelled me immediately and transferred me over to speak to someone in Compuserve. I was told I could not cancel until 17 Jan.

I called Jan 17 2004 and was told I would get free service for two months and they because I have DSL now that I could get their service for seven dollars and forty five cents (7.45) for the next two months. I checked my bank statement and there it was a charge for 7.45.

I called Conpuserve and it was reembursed and supposedly given an extra month because of the charge. But I was unable to utilize Compuserve. Because I was supposed to have free service up until Apr. 17 I am once again going to try to speak to some one that can speak our language and that I can understand and cancel this account. I am also getting in touch with my Bank so that they Do Not take any funds from my account. Thankyou for this opportunity, I just wish that I knew about this before this time.

Elvira
Lakeland, Florida
U.S.A.

This report was posted on Ripoff Report on 04/01/2004 08:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Compuserve/nationwide/Compuserve-ripoff-Lakeland-Florida-1029902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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