- Report: #1136588
Report - Rebuttal - Arbitrate
Complaint Review: Computer Refurb
Computer Refurb K-Tek Computers CD/DVD Drivers Don't work. OS is becoming Obsolete. Had to Return for repair 1 week of Purchase Internet
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The company offered refurbished computers at a lower cost. Assured me the computer was working properly. The sound driver and wi-fi connection was lost after rhe first day of use. Rebooted the computer to see if that was the problem. The problem was the whole operating system
I found out that Windows XP was no longer going to be supported after purchase. I sent a text to the company about the problem. They told me to return it and I would receive a different computer with everything in working order. I received the same computer and the caps lock button fell off and the CD/DVD driver did not work.
I have recently sent them a new text regarding these other problems and have not received any confirmation or reply. I have learned my lesson and will not buy refurbished products again. I am disappointed with this product and will never buy another refurbished product.
This report was posted on Ripoff Report on 04/05/2014 01:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Computer-Refurb/internet/Computer-Refurb-K-Tek-Computers-CDDVD-Drivers-Dont-work-OS-is-becoming-Obsolete-Had-t-1136588. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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