• Report: #291921

Complaint Review: Computertraining.com

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  • Submitted: Sat, December 15, 2007
  • Updated: Wed, February 23, 2011

  • Reported By:Westerville Ohio
Computertraining.com
550 Polaris Parkway Westerville, Ohio U.S.A.

Computertraining.com This is not worth it! A complete scam! Westerville Ohio

*Consumer Comment: "Work needed to pass" Yeah right...

*UPDATE EX-employee responds: FYI

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I heard about Computertraining.com on the radio in the spring of 2005, stating that they provide training to obtain the MCP, MCSA, and the MCSE certifications. I went online and took the entrance exam and had no problem passing the exam. I received a phone call the next day from computertraining.com stating they would like to set up a time to meet with me about attending their course. I went into the school and met with Matt their recruiter.
Matt explained that this course would provide me with on the job/real world experience training and that I would receive help from their instructor on obtaining and passing these certifications. He explained that we would get a one-on-one mock interview with one of the associates; help with resumes, and job placement from Computertraining.com.
Matt explained that this course had a 97% pass ratio of all of their students completing the six-month course graduating with all of the certifications. Matt stated that by the time that I completed this six-month course, I would have all of the certifications completed with the help of the school. Matt also explained that I would be provided all of the necessary tools and help from the school and the instructors to pass the exams, and I would be certified within the six months of training at Computertraining.com. A total joke!
After starting this course we the students (24 to be exact) asked our instructor (Todd Harnar) on how many previous students graduated with all three certifications. Our instructor told us that no one had passed all of the exams and that only a handful had obtained their MCP. He also stated that what the recruiter had explained in the orientation is not the way this course is conducted.
Our instructor heard the recruiter (Matt) talking about this course and how it is conducted and what is provided to the students, training and all. Our instructor stated to us: I dont know why Matt keeps telling people that, because that is not how this course is taught. Once I heard this, and I was not the only student to hear this, I knew that I was taken for a ride.
The instructor stated that he teaches from the books that they provide and you are on your own to study for the certifications. One of my classmates asked the instructor if there was enough information from the materials they provide to pass the certifications. He informed us that there was not enough information provided to pass all seven exams.
I studied the information that was provided by Computertraining.com, the book, the Microsoft readiness CD from the book, and I made up three sets of flash cards of all of the acronyms from the first book (70-270). I studied until I felt that I was comfortable enough with the material and I signed up to take my first exam. It was explained to me by the school that this was the correct information to study and would enable me to pass the exam without any problems.
I signed up for the first exam feeling confident enough to take the exam, and found the information that I had studied was not what I had read or went over in the classroom. Over half of the information on the exam was not close to what I was given by Computertraining.com to study.
I went back to Computertraining.com and talked with the Instructor explaining that I studied exactly what information they instructed me to study, showing them the results from the exam. He explained to me what you study and what is on the test is not exactly the same thing. I asked him what alternative
I had and he explained to go to the website www.testking.com and download the study guide for the 70-270 exam. The instructor explained that these questions would provide me with the correct information to pass the exam; I asked if the school would pick up the cost and he said No.

After downloading and paying $59.99 for the study guide (70-270), and studying the questions, I was able to pass the exam. I did not by my own choice go to an alternative resource; this was what my instructor recommended from Computertraining.com. He explained that this study guide is the correct information that I needed to pass the exam.
I went into the school to talk with their career services advisor (Peggy Adrian) about a job. After completing this six-month course, she explained to me that I needed More Experience and suggested that I take a part-time job with a call center for 9.00/hr along with my current full-time job to get that experience! This is their idea of your dream job making $50k or more!
Oh yea, their resume writing services, what a joke! I dealt with two employees from this school that were supposed to be experts in resume writing. These people have no clue as to what to even put on a resume! I showed my revised resume to others and they were shocked as to how my resume was constructed!
After hearing what Computertraining.com advertises on the radio and what was explained to me in the beginning of this course, I thought this was a bogus deal! This is their idea of their graduating students making 50-70k a year! Keep your current job and go work a part-time job that is computer related in some way to make this or something close to this salary range!
It is in my personal opinion, after spending $24,510.00 on a six-month course (I feel I do not owe) that this course offered by Computertraining.com only cares about profit and not the education of students. This training center is a joke! Dont fall for the scam! I feel totally ripped off!

Still not convinced? Read some of this information.
After I had completed this so-called course and dealing with all of this, I filed complaints with the State of Ohio Attorney Generals Office. They informed me that they did not handle this and forwarded my complaint over to The State Board of Career Colleges and Schools.
All of this information was taken from a letter that I received from The State Board of Career Colleges and Schools dated 01-16-2007: This is exactly what is on this document, which is a public record:

This Consent Agreement is entered into between Computertraining.com at Columbus, Ohio LLC (hereinafter referred to as Computertraining.com) (Ohio registration Number 04-09-1730T) and the Ohio State Board of career Colleges and Schools.
In an attempt to resolve the issues addressed herein in a manner acceptable to all parties involves, Computertraining.com voluntarily agrees with the State Board of Career Colleges and Schools (State Board) to the terms set forth within this Consent Agreement.
This Consent Agreement is entered into on the basis of the following understandings:
1. The State Board of Career Colleges and Schools is empowered by Ohio Revised Code Chapter 3332 to suspend, revoke, or refused to issue or renew a certificate of registration and program authorization or may impose a penalty pursuant to Section 3332.091 of the Ohio Revised Code.

2. Computertraining.com currently holds Ohio Certificate of Registration 04-09-1 730T to operate a career school in the State of Ohio.

3. From June 2006 through August 2006, the State Board received nine complaints against Computertraining.com, eight of those complaints being from the same class. The complaints allege that they were not satisfied with the program of instruction offered by Computertraining.com and were not satisfied with the employment outcomes or placement services that were offered at the end of the program of instruction. Computertraining.com disputes the allegations raised by the complaints.

4. Upon investigation into the aforementioned complaints, it was determined that deficiencies that may have existed at the time the complaints were made had subsequently been remedied and any corrective action for administrative violations could be carried out through execution of this Consent Agreement.
5. During the course of the Boards review of Computertraining.com, is was also discovered that the following items also required corrective action:

a. Prior to the State Board beginning their investigation into the nine complaints, Computertraining.com was not providing graduation and placement rates to potential students prior to the students enrolling and signing their enrollment agreement. This act constitutes a violation of Ohio Administrative Code Section 3332-1-09(C). Such violation, if it existed, was corrected by the school prior to the investigation conducted by the State Board of Career Colleges and Schools.

b. A Computertraining.com employee was hired and began working as an agent for the school in November 2005, but did not receive an agent permit from State Board until August 2006. This act constitutes a violation of Ohio Revised Code Section 3332.10(A) and Ohio Administrative Code Section 3331-1-17(A).
Wherefore, in consideration of the foregoing and mutual promises hereinafter set forth, and in an attempt to resolve this issue in a manner acceptable to all parties, Computertraining.com voluntarily agrees with the State Board of Career Colleges and Schools to the following terms:
1. Computertraining.com agrees to offer additional training and/or placement services to the students that filed complaints with the State Board. Computertraining.com will be responsible for contacting the students and offering the services to those that are interested. Computertraining.com will inform the State Board which students take advantage of this offer.

2. Computertraining.com agrees to assure that all prospective students have realistic expectations concerning placement and wage earning potential prior to beginning their training.

3. Computertraining.com agrees that graduation and placement rates will be provided to each prospective student before enrolling them in the school.

4. Computertraining.com agrees to be responsive to any student concerns that are raised about the pace of the programs they offer.

5. Computertraining.com agrees to monitor the Microsoft certification test passage rates of their students and to provide that information to the State Board upon their request.

6. Computertraining.com agrees to provide the comprehensive placement services as promised to their students.

7. Computertraining.com agrees that no employees will begin working as an agent until such time as they are granted an agent permit by the State Board.
If in the reasonable discretion of the State Board of Career Colleges and Schools, Computertraining.com and/or its employees appear to have violated or breached any terms or conditions of this Consent Agreement, the State Board of Career Colleges and Schools reserves the right to institute formal disciplinary proceedings in accordance with its authority under Ohio Revised Code Chapter 3332 for any and all possible violations and breeches.
Any formal action initiated by the State Board based upon violations of Consent Agreement shall comply with the Administrative proceedings set forth in Ohio Revised Code Chapter 119.
Nothing said or done during the negotiation of this Consent Agreement may be disclosed by any member of the board or staff or be used as evidence in any subsequent proceedings against Computertraining.com.
The execution of this Consent Agreement and the commitment to the terms herein constitute a commitment made in application for a certificate of registration and/or program authorization as provided in Ohio Revised Code & 3332.09(E).
This Consent Agreement shall be considered a public record as that term is defined in Ohio Revised Code & 149.43 and shall become effective upon the last date of signature below and shall remain in effect for a period of one (1) year.

Gerald P. Collins the owner of Computertraining.com signed and printed his name on this document on 1/12-2007.



Comptertraining.com cannot deny that this did not take place! So please, anyone, tell me how legit this school really is.

Something needs to be done (legally) about this so-called training center.

Eric
Westerville, Ohio
U.S.A.

This report was posted on Ripoff Report on 12/15/2007 09:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Computertrainingcom/Westerville-Ohio-43082/Computertrainingcom-This-is-not-worth-it-A-complete-scam-Westerville-Ohio-291921. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

"Work needed to pass" Yeah right...

AUTHOR: Anthony - (United States of America)

To the people saying this program works and you get what you put into it, no you are wrong. I have put hundreds of hours into studying, after school work, I did so much I couldn't hold a job. I ever took my $1500 full-sized tower pc into school (Blue Ash campus) against my better judgement for my instructor to be stumped. The HR person informed me it's all hands on, very little book training which was a flatout lie.

This "school" is nothing more than a brain dump where they force feed you test questions and answers, there is no learning to be done here, it's a re-educational program for people in the business already. I have filed multiple complaints and told Salle Mae outright I've filed several fraud complaints and all I've heard was "You're not the only one" if there's so many of us complaining of fraud why is this place still operational?

FYI: Brain Dumps are illegal in Ohio, which the school was located.
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#2 UPDATE EX-employee responds

FYI

AUTHOR: Computer5263 - (U.S.A.)

Gerry Collins is not the President or Owner of ComputerTraining.com.

You get what you put into the program. If you study and do the work, you will get your certifications and a rewarding career. The student success stories you find in the centers and on the website are from actual students, so obviously people are completing the program successfully. The loan cancellation/return policies are set by the states, not by the company. Sallie Mae is a completely separate company with their own policies as well. And what you sign with them is a contract, an agreement, just like any other. If you go and buy a car and 6 months later decide you don't want it anymore, you're not going to get your full price back, obviously.
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