- Report: #710612
Report - Rebuttal - Arbitrate
Complaint Review: ConAgra Foods dba Orville Redenbacher Popcorn
ConAgra Foods dba Orville Redenbacher PopcornOne ConAgra Drive Omaha, Nebraska United States of America
ConAgra Foods dba Orville Redenbacher Popcorn Orville Redenbacher Gourmet Popcorn Popcorn Bag Catches FIRE, Ruins Microwave, Endangers Family Omaha, Nebraska
*Author of original report: Josh - Rolla (U.S.A.)
*Consumer Suggestion: Some microwave ovens don't do well with popcorn
*Consumer Suggestion: Are you retarded?
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It was taken outside immediately, extinguished and then thrown in the garbage. Of course the Claims Management Services Company (Sedgewick CMS), which is on retainer with ConAgra Foods, said that I needed to provide the burnt bag to verify my claim. Needless to say that was not possible. I shared with them all of the pertinent information with them, jumped through hoops, sent the other bags with the box, etc. [continued below]....
Mr. Redenbacher was a genius and built an amazing Company through hard work, dedication, continual improvement and a passion for his popcorn. He was growing his own by the age of 12. I am sure Mr. Redenbacher was a very honorable man during his lifetime. If he was still alive there would be no need for this site. He understood customer service.
My beef is with ConAgra Foods who unfortunately bought the Orville Redenbacher Company in 1983. As usual the corporate giant has lost touch with the very consumers that put the company on the map in the first place. All of this could have all been avoided if they had just replaced my microwave. It would have cost a mere $115 dollars. This is being released to the media and I am not the only person who has had this experience. Please visit our website http://www.orvilleredenbachersux.com/ and email us your story at firstname.lastname@example.org.
This report was posted on Ripoff Report on 03/26/2011 03:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/ConAgra-Foods-dba-Orville-Redenbacher-Popcorn/Omaha-Nebraska-68102-5001/ConAgra-Foods-dba-Orville-Redenbacher-Popcorn-Orville-Redenbacher-Gourmet-Popcorn-Popcorn-710612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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