- Report: #671074
Report - Rebuttal - Arbitrate
Complaint Review: ConceptLens
ConceptLensInternet United States of America
ConceptLens ,conceptlens.com payment received but do not ship orders , Internet
I placed my order on Nov.16th and payment was processed right away. I still did not received my order yet and it's been almost a month!
I have sent emails to ConceptLens but did not get an reply untill I sent them a second email. They replied (After 12hrs) saying that my shipment will be dispatched within 24 hrs.
However, after a week, I still did not receive shipment confirmation..... I sent them another email a week later, and they told me AGAIN my shipment will be shipped within 24 hrs!!!
This is the worst shopping experience I've had. I suspect they will keep replying my emails with "We'll ship your order within 24 hrs" and never do actually ship it. This is becoming more and more like a scam.
This report was posted on Ripoff Report on 12/13/2010 02:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/ConceptLens/internet/ConceptLens-conceptlenscom-payment-received-but-do-not-ship-orders-Internet-671074. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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