Conceptlens Inspiration Media After receiving payment, did not ship item, 2 weeks later still in process, failed to respond to enquiry emails Liverpool, Other

From my invoice that was emailed to me:

Date Ordered: Sunday 14 February, 2010
World Zone Rates (Shipping to United States: 2 lb(s)): $0.00
Sub-Total: $47.50
Total: $47.50



I received a confirmation from Pay Pal that ConceptLens received my payment:

Merchant information Inspiration Media zachcorp@gmail.com

Instructions to merchant None provided

Description	Unit price	Qty	Amount
ConceptLens Item #: FreshKon Alluring Eyes , Freshkon Color Fusion	$47.50 USD	1	$47.50 USD

Insurance:

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I still have not received item, and it is still PROCESSING. 


I have sent emails asking the status of my order.
The company does not respond to my emails.
They received payment but did not send me items!! 

This is what they claim for their customer service:
"We provide round the clock service, manned by our well trained staff to answer any of your questions. All enquiries are answered within 12-hours time or less."

However, they have not responded to my enquiry emails at all!!
HORRIBLE CUSTOMER SERVICE!!
Also, there is no telephone number to contact them, only an email address.

Scam website, perhaps? 

DO NOT BUY FROM THIS COMPANY!!!!!!!!