• Report: #977315

Complaint Review: Concrete Image Salon

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  • Submitted: Mon, December 03, 2012
  • Updated: Wed, January 09, 2013

  • Reported By: Honest_Client — St. Cloud Minnesota United States of America
Concrete Image Salon
215 3rd Street NE Waite Park, Minnesota United States of America

Concrete Image Salon Concrete Imanage Descriminatroy Prices for Descriminate Sort of People Waite Park, Minnesota

*REBUTTAL Owner of company: Fair Pricing

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Beware that Concrete Imaage does not post thier prices - as each stylist charges what they feel is the best price for each service they do.  Everytime I went in I had the same service done and I was charged a different price each time with the same sylist. 

Each time I questioned the charge and was given a different reason as to why it was  higher each time.  

1. it was a different cut (but it was always a trim)
2. My hair processed longer
3. she used more product this time
4. It was done a little differetnly this time.

My first visit was $75.00
My last visit was $170.00

Get a service quote each time you visit before they begin work.

This report was posted on Ripoff Report on 12/03/2012 11:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Concrete-Image-Salon/Waite-Park-Minnesota-56387/Concrete-Image-Salon-Concrete-Imanage-Descriminatroy-Prices-for-Descriminate-Sort-of-Peopl-977315. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Owner of company

Fair Pricing

AUTHOR: Concrete Image Salon - (United States of America)

I am so very sorry you feel Concrete Image Salon has taken advantage of you. Each Stylist depending on experience does charge different pricing.  If you could please supply your name and service dates so I could do some research.  I would be more than happy to try and clear up what has happened with pricing, if in fact this has happened.  Please email me at concreteimagesalon@hotmail.com at your earliest convenience.

Sincerely, Shelly Concrete Image Mgmt.
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