• Report: #268696

Complaint Review: Connect 3D Buy.com

  • Submitted: Sun, August 19, 2007
  • Updated: Sun, August 19, 2007

  • Reported By:Las VEgas Nebraska
Connect 3D Buy.com
buy.com Sanalto Viejo, California U.S.A.

Connect 3D Buy.com False Advertizing Fake Rebate Sanalto Viejo California

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I am one of many that fell for the trap of a 2GB Connect 3D SD card advertized on Buy.com for $50 with a $50 rebate. It is 8 months after sending in all the info and no rebate.

Phone calls and emails to connect 3D go unanswered
An email to buy.com resulted in them pleading that they were victims of fraud as Connect 3d has refused to pay them for the rebates and they have started litigation against buy.com to get payments for the rebates. Oh yeah, and they sent me a $10 gift certificate.

The kicker is that the card failed about a month after the email to buy.com and when I asked they replace it they instructed me to contact connect3d. this is AFTER THEY told ME that connect 3d has gone out of business.

So I've filed a complaint with the BBB and here is the contact information the bbb supplied me from the buy.com response. their response was almost a carbon copy of the email they sent me earlier.

85 Enterprise Suite 100
Aliso Viejo, CA 92656
Contact: Doug Pearce, Director of Customer Service
Phone: (800) 800-0800

That phone number is to the "buy.com sales hotline". So much for them supplying accurate information.

So feel free to go to www.bbb.org and file your complaint. perhaps if there are enough of us complaining we will all eventually get our rebates.

Good luck.

Las VEgas, Nebraska

This report was posted on Ripoff Report on 08/19/2007 10:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Connect-3D-Buycom/Sanalto-Viejo-California/Connect-3D-Buycom-False-Advertizing-Fake-Rebate-Sanalto-Viejo-California-268696. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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