• Report: #866885

Complaint Review: ConnectMyDNA

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  • Submitted: Wed, April 11, 2012
  • Updated: Tue, April 17, 2012

  • Reported By: Miraanne — albuquerque New Mexico USA
ConnectMyDNA
Internet United States of America

ConnectMyDNA THIS IS A RIP OFF IF ANYONE WAS THINKING OF BUYING IT. ME AND MY MOM DID IT - NOT ONLY DID WE GET TOTALLY SCREWING RESULTS LIKE INDIA, PAKISTAN, AFGHANISTAN BUT WE ALSO GOT VERY DIFFERENT RESULTS FROM Internet

*UPDATE Employee: ConnectMyDNA

*UPDATE Employee: ConnectMyDNA

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THIS IS A RIP OFF IF ANYONE WAS THINKING OF BUYING IT. ME AND MY MOM DID IT - NOT ONLY DID WE GET TOTALLY SCREWING RESULTS LIKE INDIA, PAKISTAN, AFGHANISTAN BUT WE ALSO GOT VERY DIFFERENT RESULTS FROM EACH OTHER.

They do not respond to email requests either. I asked to do a second sample to see if they had mixed up my results. No response. 

This report was posted on Ripoff Report on 04/11/2012 08:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/ConnectMyDNA/internet/ConnectMyDNA-THIS-IS-A-RIP-OFF-IF-ANYONE-WAS-THINKING-OF-BUYING-IT-ME-AND-MY-MOM-DID-IT-866885. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

ConnectMyDNA

AUTHOR: ConnectMyDNA - (United States of America)

We are truly sorry that you feel that ConnectMyDNA is a 'ripoff'

This is not the intended user experience we wanted or expected for anyone.

Our policy is to respond to all email requests.  We are truly sorry if we missed yours.

ConnectMyDNA is not intended to be an ancestry test.

ConnectMyDNA utilizes current databases that represent the modern world population structure. We provide you with a Gene Ring and the populations with which you share the most similarity.

We also provide you with the actual markers we test for and are included in your results.  

Additional information is available on our web site and you can also write to us directly through our web site as we cannot post a separate email address here.

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#2 UPDATE Employee

ConnectMyDNA

AUTHOR: ConnectMyDNA - (United States of America)

We are truly sorry that you feel that ConnectMyDNA is a 'ripoff'

This is not the intended user experience we intended for anyone.

We do our best and respond to all email requests and as far as we can we we have done so. 

ConnectMyDNA is not intended to be an ancestry test.

ConnectMyDNA utilizes current databases that represent the modern world population structure. ConnectMyDNA provides you with a Gene Ring and the populations with which you share the most similarity.

Additional information is available on our web site however you can also write to us directly through our web site as we cannot post an separate email address here.

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