• Report: #782257

Complaint Review: Connection Backup Service LLC-EFAX

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  • Submitted: Wed, September 28, 2011
  • Updated: Wed, September 28, 2011

  • Reported By: Miami Grower — Miami Florida United States of America
Connection Backup Service LLC-EFAX
Internet United States of America

Connection Backup Service LLC-EFAX Total Enhanced Services Billing Inc Fradulent Service Order and Billing Internet

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We started getting a $14.95 charge from this company in or about May.

We noticed it in September.

We spoke with their serve 1-888 number. We were told we ordered it in May.  We did not. All my wife recalls is ordering in May was a senior citizen discount on our phone bill upon receiving a call from someone purporting to be from ATT.

You guessed it. ATT says that call was not from them. They have no such plan.

We were promised a refund for September and August, with a 24 hour email confirmation. We were given an email address to send a request for all payments to be refunded.

You guessed it: no refund confirmation, no response from emailed request.


This report was posted on Ripoff Report on 09/28/2011 06:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Connection-Backup-Service-LLC-EFAX/internet/Connection-Backup-Service-LLC-EFAX-Total-Enhanced-Services-Billing-Inc-Fradulent-Service-782257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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