• Report: #724581

Complaint Review: Connection Backup Service

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  • Submitted: Mon, May 02, 2011
  • Updated: Mon, May 02, 2011

  • Reported By: Grady — Dallas Texas USA
Connection Backup Service
7411 John Smith Drive, Suite 1500, San Antonion, T Internet United States of America

Connection Backup Service Billing Services Group Limited BSG initiated a billing on my AT&T bill for an EFAX service that they claimed I ordered by Internet. Charge is $14.95 per month. Internet

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My April 2011 telephone bill had a charge described as Connection Backup Service LLC-EFAX mo fee.  The amount was $14.95.  After inquireing with this entity, I was told I requested the service via Internet recently, which I did not.  After discussing with my phone company, I was informed that by law, the phone company must pass through such billings at the request of any company providing telephone related services.  Connection Backup Services is part of a company named Billing Services Group.  Supposedly this service provided to me is FAX capability via e-mail.  AT&T agreed to take the billed amount off my account.

This report was posted on Ripoff Report on 05/02/2011 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Connection-Backup-Service/internet/Connection-Backup-Service-Billing-Services-Group-Limited-BSG-initiated-a-billing-on-my-AT-724581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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