• Report: #862805

Complaint Review: ConnectmyDNA.com

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  • Submitted: Mon, April 02, 2012
  • Updated: Mon, June 25, 2012

  • Reported By: Joyce — Roseville California United States of America
ConnectmyDNA.com
Internet United States of America

ConnectmyDNA.com Connect my DNA New way to see your DNA makers of the GENE RING - The Science of ConnectMyDNA Internet, Internet

*Consumer Comment: LOL it is pure BS

*UPDATE Employee: ConnectMyDNA

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My husband and I both had our DNA swab processed by connectmydna.com and the results were ridiculous. We know this because we both have had them done before through other labs and these results were so far off. Their front page touts them as "Scientific" yet their disclaimer states otherwise:

The Gene Ring is a revolutionary new product that defines a new era in DNA history. Think of it as your own personal fingerprint where the green markers and their position around each ring represent the unique values found in your DNA. The scientific design allows you to accurately compare your Gene Ring with friends and see how similar you are to them.

Their small size 8 font legal disclaimer on the bottom footer, after clicking on it and drilling down the site states: The information is provided by ConnectMyDNA and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. [continued below]....
..... Any reliance you place on such information is therefore strictly at your own risk.

Our thoughts are you are paying to be made a fool of. Most likely their lab either does not handle the swabs correctly or doesn't actually process them at all. The results are made up for your entertainment. Buyer Beware. 


This report was posted on Ripoff Report on 04/02/2012 03:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/ConnectmyDNAcom/internet/ConnectmyDNAcom-Connect-my-DNA-New-way-to-see-your-DNA-makers-of-the-GENE-RING-The-Sci-862805. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

LOL it is pure BS

AUTHOR: Anthony - (United States of America)

Do you offer refunds for unsatisfied customers. Can you find 1 satisfied customer?
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#2 UPDATE Employee

ConnectMyDNA

AUTHOR: ConnectMyDNA - (United States of America)

We apologize for any misunderstanding.  It seems you are comparing the results from ConnectMyDNA to an ancestry product.  By doing this, you will definitely feel as though the results are not accurate.

As far as a disclaimer goes, most if not all web sites post disclaimers as protection and unfortunately evidence of the times we live in.  Please understand that this in no way invalidates the results or the science and methods used to generate your results.

We now post the actual markers tested on the results page and if you compare what we test for and what an ancestry product tests for, you will find that we use very different markers.  

We hope this information helps you and if you have additional questions feel free to write us through our web site or you can also find additional information there as well

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