• Report: #735284

Complaint Review: Conn's

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  • Submitted: Tue, May 31, 2011
  • Updated: Thu, June 02, 2011

  • Reported By: Conned by Conn''''s — Texas USA
Conn's
747 North Loop 820 Store #088 Hurst, Texas United States of America

Conn's Well I found out today the Conn's lives up to there name, I have been making my payments faithfully & purchased an additional fridge. June bill was paid as of 5/19/11 next bill due July,but since I ad Hurst, Texas

*UPDATE Employee: Account Issue

*Consumer Comment: You said that right!

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On May 23rd I went to purchase another fridge, now keep in mind that I already had an account with them I pay my bill faithfully and on time. When I went on May 23rd I had already paid for June which they recd May 19th. But because I purchased an additional fridge I am to pay for June again.  So not only did I pay $95.11 for June under the old account  and now when they added the fridge they gave me a new acount and was told that they took the $95.11 & applied it to the principal. So they want an additional $74.00. When I asked then take the $95.11 deduct the $74 and the diference refund the monies or ask me if I want it to the principal. I was told "no" . So watch out I will be also reporting them to BBB..... So if you purchase anything with Conn's finish paying first before adding to it for they will rip you off! High way robbery

This report was posted on Ripoff Report on 05/31/2011 05:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Conns/Hurst-Texas-76053/Conns-Well-I-found-out-today-the-Conns-lives-up-to-there-name-I-have-been-making-my-pa-735284. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Account Issue

AUTHOR: connsresolution - (United States of America)

First, I would like to say thank you for choosing us for your purchase. I am very sorry to hear you had such trouble trying to purchase another refrigerator. We would like to do whatever we can to resolve this issue, or direct you to the person who can best assist you.  Please email us at facebook@conns.com or call me directly at 409-832-1696 x 3468

Thank you,
Stephanie
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#2 Consumer Comment

You said that right!

AUTHOR: mr rik - (USA)

Im thinking about starting a company and calling it "Thieves".

Im gonna bring over these managers from "Conn's"!
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