ED Magedson – Founder
Cons Call HomeInternet United States of America
I looked up this company to try and make the phone calls that come from an inmate at a federal prison a little more economical. Talked to 2 different customer service people before even signing up for service because I wanted to make sure that it wasn't a scam, they never mentioned that the services couldn't be used because they are bouncing off land-line phones which is the same as making a three-way call which federal prisons consider this as a violation of the rules. So once I learned that I can't use the number to receive phone calls I immediately called to cancel my service so that I won't loss any more money not being able to use the number.
Now, the other thing the customer service people won't tell you is that it will take 5-7 weeks before they even process the refund. They take all of 2 mins. to take your money out of your account but it takes longer than 8 weeks to try to give you a refund. They are ready to take your money but on giving a refund they have put an all stop to that. They won't give you an address to write a complaint, they won't give you a supervisor so you can complain, they won't transfer you to the refund department. It can be frustrating because they don't understand how it can be.
This report was posted on Ripoff Report on 01/27/2011 02:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cons-Call-Home/internet/Cons-Call-Home-Millicorp-is-a-scam-fraud-and-they-lie-about-returning-refunds-Internet-687684. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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