• Report: #991404

Complaint Review: ConsCall Home

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  • Submitted: Fri, January 04, 2013
  • Updated: Fri, January 18, 2013

  • Reported By: Donna B. — Port Arthur Texas United States of America
ConsCall Home
Fort Myers, Florida United States of America

ConsCall Home Rip Off!!! LIARS!!! Fort Myers, Florida

*UPDATE EX-employee responds: Stick with the states attorney generals office.

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Called conscallhome and after talking with the service rep decided to use the service.  After he got my credit card number he then informed me I would also have to pay another company more money for calls to be made home.  I told him to immediately cancel the account and he then informed me there is a non-refundable "set-up" fee.  He then tried to argue with me about how long he spent with me answering my questions and basically wasting his time.

The charge appeared on my credit card and I was told it takes 5-7 weeks for them to process a refund and I asked for a supervisor and was told they have no supervisor.  This is unacceptable and this company is nothing but a big ripoff. 

I am going to report them to the Flordia attorney general and also contact the president and CEO of Millicorp and let him know what kind of people he has working...he probably doesn't care but I am going to try anyway.  These people are probably trained to do this. 

I put a stop on any payments from this company on my credit card.  Probably try and charge your card after you told them not to...that is how they do business.

Just beware of Millicorp.  They are not what they seem...at least for me they were a nightmare.

This report was posted on Ripoff Report on 01/04/2013 03:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/ConsCall-Home/Fort-Myers-Florida-33919/ConsCall-Home-Rip-Off-LIARS-Fort-Myers-Florida-991404. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

Stick with the states attorney generals office.

AUTHOR: Jiminy Cricket - (United States of America)

Speaking to the CEO of Millicorp will get you no where but the same "we'll look into it".

As an ex employee I know for a fact they have no intention of giving back any refunds until you initiate contact with the FTC.  They currently owe over 1/2 a million dollars in legitimate refunds dating back to 2009 and have no intention of returning that free money.
They knowingly sell a product that is against the rules of the prisons which is simply call forwarding to a number that remains anonymous to the prison officials, and further anybody with an anonymous credit card that can be purchased almost anywhere can sign up for their service and the inmates can call whoever that anonymous person points the phone number they issue, including victims, judges, law enforcement officials, and other criminal enterprises on the outside to do their bidding good or bad.

When I was working there I know of one guy that asked his supervisor about those 1/2 mill in refunds and why quite a few of them were over 3 years old and not processed and was told "you shouldn't be looking at that" and was laid off the next day.

The CEO is a convicted felon and has millions in dollars of federal tax liens that are/were filed against him. You are not dealing with honest people.
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