- Report: #1165330
Report - Rebuttal - Arbitrate
Complaint Review: Conscious Box
Conscious Box Pay for FREE samples and non-vegan products in your VEGAN box Internet
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Vegans, stay away from this company. Out of 4 'vegan' boxes I received, ONE was actually vegan. All the others had one or more non-vegan items in them. Even after pointing this out the Ande from Conscious Box, the same non-vegan item was in another box 2 months later. All of the non-vegan items were FREE samples. Since Conscious Box likes to fill the majority of your box with free samples, I assume they were not able to get enough free vegan samples, and were hoping people simpy wouldn't notice.
Customer Service is horrific. After I pointed out the non-vegan stuff in my first box (fish oil, beeswax), I was told I must have been send the wrong box and would get an additional box. The second box was vegan. The third box included the same free sample with beeswax at the first box. One item was broken and several items were not as listed, but lesser items. This time customer service didn't even bother to respond to my emails or to repeated attempts by the BBB to contact them. The last box I received included a lotion with honey and beeswax.
Even if you are not vegan, don't throw your money away. You can get the free samples yourself, for FREE. It is disgusting that a company would use free samples, book marks or a swath of fabric to fill their orders. Even with a Living social deal I didn't get my money's worth. Fortunately Living Social agreed and credited my money back.
This report was posted on Ripoff Report on 07/27/2014 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Conscious-Box/internet/Conscious-Box-Pay-for-FREE-samples-and-non-vegan-products-in-your-VEGAN-box-Internet-1165330. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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