• Report: #1928

Complaint Review: Conseco (formerly Greentree)master card

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  • Submitted: Sat, April 01, 2000
  • Updated: Sat, April 01, 2000

  • Reported By:lafayette co
Conseco (formerly Greentree)master card
P O Box 6153 Rapid City, South Dakota U.S.A.

Conseco-Greentree Mastercard-Doesn't correct fraud charges

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On May 27th,1999 a fraudulant charge appeared on my master card bill. I paid the entire balance minus the disputed charge. My next statement still showed the disputed charge plus they charged me interest on the disputed amount. I have written several letters & called several times. I have been told it takes many months for them to even respond. It has now been nearly 1 full year and they only say they will get to investigating when they get to it!! The month after I was charged interest I decided to pay the disputed amount plus the interest they charged to keep matters from getting worse. They obviously dont care about customers. I know disputed charges are suppose to be resolved within a time frame much less than 1 year. Who regulates credit card companies? When the billing was handled by Greentree it was ok but Conseco has a terrible attitude and I'm certain hasnt done anything to investigate my dispute. (The charge in question was billed by a company in Brussells Be!!)

This report was posted on Ripoff Report on 04/01/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Conseco-formerly-Greentreemaster-card/Rapid-City-South-Dakota-57709/Conseco-Greentree-Mastercard-Doesnt-correct-fraud-charges-1928. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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