- Report: #1076248
Report - Rebuttal - Arbitrate
Complaint Review: Conservice
ConservicePO BOX 4717 Logan , Utah USA
Conservice Conservice Utility Management and Billing Despite two written letters from my Utility company, refuse to remove fees, fees for nothing Logan Utah
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I registered to have electric turned on in my apartment on my exact move in date. Conservice bills me a service fee of $25 and my electric bill of $7.11. The electrical services were in my name and I paid the electric bill. I called to have both removed. They refunded the $7.11 because the Utility company sent their payment back to them. They said the cannot remove the $25 service fee until they get a copy of my bill. I provided them a copy of the bill which stated that my services were in my name on my move in date. THey refused to remove the fee stating they now needed a written letter from my Utilities company. I provided them the letter and they still refused to remove the fee claiming they must have verbal confirmaiton and they refuse to call the utilities company. I have decided to take them to small claims court. I requested service 2 weeks before my move in date, and services were in my name when I moved in. I hhave provided Conservice with 2 documents proving this but they refuse to remove the fees. Simple theft, dishonesty, fraud, and fraudulent claims come from this company. Avoid doing business with them at all times
This report was posted on Ripoff Report on 08/15/2013 06:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Conservice/Logan-Utah-84323/Conservice-Conservice-Utility-Management-and-Billing-Despite-two-written-letters-from-my-1076248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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