- Report: #1052140
Report - Rebuttal - Arbitrate
Complaint Review: Consmers First
Consmers FirstMalvern, Pennsylvania USA
Consmers First Scammed me on a chat line!!! Malvern Pennsylvania
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I called CenturyLink for tecnical help for my computer. I was put on a chat line the person I chatted with told me I could save alot of money if I bundled my TV, phone and internet services. He was extremely persistant that I take this bundle. CenturyLink does bundle these services, he did not identify himself. He wanted my banking info So I gave him my bank info thinking that I'm dealing with CenturyLink. The next day I checked my online bank acct. and $297.00 had been withdrawn from my account which put me in overdraft status. I immediatly called the number on the check and cancelled this order. I was told I would receive my refund by check in 10 days.
I call after 10 business days and the same person told me it would take 2 weeks. after 14 business days I called again and the same person told me they had tried to call me to get my address to send my refund check.
I again called and a woman answered and wanted my address to send the refund check, I told her I had already given my address, she told me she didn't find any response from me. I gave her my address and asked her to repeat it back to me, she did and told me the check would be mailed out early the following week.
No check!!! I then went to my bank a filed a fraud claim against this company, the bank is investigating my claim at this time but it will take 28 business days the date on my banks letter was dated 5/7/13.
This is a fraulent company and I believe they have scammed many, many people.
This report was posted on Ripoff Report on 05/19/2013 02:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Consmers-First/Malvern-Pennsylvania/Consmers-First-Scammed-me-on-a-chat-line-Malvern-Pennsylvania-1052140. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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