- Report: #49829
Report - Rebuttal - Arbitrate
Complaint Review: Consolidate Media Services
Consolidate Media Services2550 Heritage Court, Suite 106 Atlanta, Georgia U.S.A.
Consolidate Media Services Aka CMS Mislead Rip off Atlanta Georgia
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Instead of getting four magazines, I'm getting eight because they doubled my subscription! I'm a single mom, I work two jobs, I don't have time to read any magazines, far less the money to pay for them. So they're billing my credit card every month which knocked me over my credit limit, so the credit card company is billing me the interest on it, PLUS $29 a month for being over my limit and $29 a month for not paying the minimum payment fee (which is $339 since I'm so far out!)
I have been calling CMS since December, waiting on hold for up to 4 1/2 hours, with no one answering the line. One night I waited until 9:30 p.m. until my phone died...called back from my cell...they closed at 8:30 p.m. but no one came to the phone to tell me that!
I wrote them a letter asking for someone to PLEASE contact me as I have no luck contacting them. Someone called me at home, when I had mentioned in the letter to call me at work during those hours, and left me a number with a phony extension saying that I had entered an invalid code!!
So what do I do? If any of you have had real success with these folks feel free to contact me on this site.
This report was posted on Ripoff Report on 03/19/2003 11:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Consolidate-Media-Services/Atlanta-Georgia/Consolidate-Media-Services-Aka-CMS-Mislead-Rip-off-Atlanta-Georgia-49829. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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